Shipping policy

Last updated: September 2026

Plain package, plain label, nothing on your bank statement that reads like a confession. Here are the details.

1. Where we ship

We currently ship to all 50 U.S. states, Washington D.C., and U.S. territories, including P.O. Boxes and APO/FPO/DPO addresses. We don't ship internationally yet.

2. Processing time

Orders ship within 1–2 business days (Monday–Friday, excluding U.S. holidays) from Central Texas. Orders placed over the weekend go out Monday. If we ever fall behind during a busy stretch, we'll email you.

3. Shipping options and rates

All orders ship via USPS. Rates and delivery estimates are shown at checkout.

Method Estimated delivery Cost
USPS Ground Advantage 2–5 business days $5.00
USPS Priority Mail 1–3 business days $10.00
USPS Priority Mail Express 1–2 business days, overnight to most addresses Shown at checkout

Delivery estimates are USPS's, not ours, and start when the package is scanned in — not when you place the order. Weather, holidays, and carrier volume can add a day or two. Priority Mail Express carries USPS's own money-back guarantee if it misses its delivery window; contact us and we'll help you claim it.

4. Discreet packaging and billing

  • Packaging: Your order ships in a plain, unbranded mailer. No logo, no product name, no description of what's inside. Nothing about the outside of the package says what's in it.
  • Shipping label: The return address reads GHS Products LLC. The words "Beat Bagz" don't appear on the label.
  • Bank statement: Your charge appears as GHS PRODUCTS LLC — not Beat Bagz.
  • Email: Order and shipping confirmations come from Beat Bagz, so use an inbox you're comfortable with.

5. Tracking

You'll get a tracking number by email the moment your label is printed. USPS tracking can take up to 24 hours to show the first scan, so don't panic if it says "label created" on day one.

6. Wrong address

Double-check your shipping address before you place the order — we ship fast, and once it's in the mail we can't redirect it.

  • Caught it before it shipped? Email hey@beatbagz.com immediately with your order number and the correct address. We'll fix it.
  • Already shipped? If the package comes back to us as undeliverable, we'll reship it to the corrected address for the cost of shipping, or refund the product price — your choice. If it's delivered to the wrong address you provided and doesn't come back, we can't replace or refund it.

7. Lost, delayed, or missing packages

Tracking stalled? If your package hasn't moved for 7 days past its estimated delivery date, email us. We'll send a replacement or refund you — your choice — and deal with USPS ourselves.

Marked "delivered" but you don't have it? This happens more than you'd think, and it usually turns up within a day or two. Please:

  1. Wait 48 hours — USPS sometimes scans "delivered" before it actually is.
  2. Check with household members, neighbors, your mailroom, or building office.
  3. Check for a USPS notice or a package left somewhere unexpected.

If it still hasn't turned up, email hey@beatbagz.com within 7 days of the delivery scan. We'll replace the order once as a courtesy. We may ask you to confirm the delivery address and file a report with USPS.

8. Damaged in transit

If the package arrives damaged and the product is affected, email us a photo within 30 days of delivery and we'll send a replacement at no cost. No need to send anything back. Details in our Refund Policy.

9. Subscription shipments

Subscription renewals ship on the same schedule and with the same discreet packaging as any other order. You can change the shipping address for future renewals anytime from your account. See our Subscription Policy.

10. Questions

Email hey@beatbagz.com.

GHS Products LLC (d/b/a Beat Bagz)
18281 FM150 W #1017, Driftwood, TX 78619, United States